Frequently asked questions

We accept THESE providers through our partnership with Alma. However, if your insurance is unlisted and you opt for private pay, we can provide you with a Superbill to seek insurance reimbursement. If you’d like to receive a Superbill, just ask during one of your sessions!

The first session is a bit unlike the rest; the first session is for us to go over some key points of the paperwork you have filled out prior to the appointment. This is the time to ask any questions about the paperwork, policies, and procedures you may have. Next we will start getting to know one another. You will be asked about your story and how you came to the decision to start therapy with us. We will discuss your goals and even go over some of the first steps to start achieving them. Because we don’t quite know one another yet, we encourage everyone to give it at least three sessions before they decide to fully commit to therapy with me. Finding a therapist you work well with is like finding the right pair of shoes; RARELY is the first one you try the best fit! After about three sessions, we typically will start getting into a rhythm and you can see if we’re going to be a good fit!

A Superbill is a form used by insurance companies to seek reimbursement for providers out of network. Monthly, you will be emailed a link to download your Superbill that contains all of the necessary information your insurance provider will need to determine reimbursement. You will need to print out or electronically submit your Superbill to insurance yourself. You can find out how to do so by calling your insurance representative. Please note that not all insurance companies, plans, or providers will offer reimbursement with a Superbill. It is your responsibility to connect with your insurance provider to determine your benefits. If your provider agrees to reimbursement, they will either direct deposit the money into your account, credit your account for future insurance payments, or send you a check in the mail. Keep in mind if they do things by postage, you can expect to receive your reimbursement a few weeks out from submission date. They don’t call it snail mail for nothing!

When you make your appointment, let us know it will be for a TeleHealth session. You will receive a reminder for the session 24 or 48-hours prior to the appointment. 10-minutes before the appointment is set to start, you will receive a link for that individual appointment. If you are using a desktop, simply clicking the link will open the appointment for you in a separate tab. If you are using a mobile device, you will be prompted to download the video app. Once the app is downloaded, you will click on the link you received and it will automatically open the app for your appointment. 

Because we want to provide the best possible care during sessions, we do not offer crisis services. If you are in immediate danger, call 9-1-1. If you are needing help from a crisis provider, the following numbers are available for you to call and/or text: 

National Suicide Hotline- 9-8-8 or (800) 273-8255
National Domestic Violence Hotline- (800) 799-7233
National Sexual Assault Hotline- (800) 656-4673
National Substance Abuse (SAMHSA) Helpline- (800) 662-4327
Crisis Text Line- Text 741-741

While we do have sliding scale spots reserved on my calendar, there is no guarantee that one will be open when you inquire for services with us. We can provide referrals to other therapists who can provide lower cost sessions upon request.